Returns & Exchanges
At SurfStitch, we want you to be completely satisfied with your purchase, which is why we offer a 30-day return policy for most items in original condition. Whether it's a change of heart or a size swap, our streamlined process ensures you get back to the water as quickly as possible.
Initiate Your Return
Log into our online returns portal using your order number and email address to select the items you wish to send back.
Pack Your Items
Place the items in their original packaging with all tags attached, ensuring the parcel is securely sealed for transit.
Print and Attach Label
Download your prepaid shipping label from the portal, print it out, and fix it firmly to the outside of your package.
Drop Off and Track
Take your package to any authorized drop-off point and keep your tracking receipt until your refund or exchange is processed.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing